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What is Strahl made from?
Strahl tableware is manufactured in New Zealand from the highest quality polycarbonate ensuring both pristine clarity and reliable durability. Only polycarbonate provides the glass-like look and weight expected in an alternative glassware solution - unique properties which mean it is even used for bulletproof glass and aircraft windows.
Is there a guarantee?
Click Clack Ltd guarantees that "Strahl®" products will be free from defect or damage due to faulty or defective materials, workmanship or manufacturing. This guarantee does not extend to fair wear and tear or damage caused by misuse or handling. If your purchase is unsatisfactory due to faulty or defective materials, workmanship or manufacturing, please return the product with the original proof of purchase to the supplier from where the product was first purchased.
DISCLAIMERS:
Polycarbonate may be scratched if cleaned with abrasive brushes. Such damage is not covered by this guarantee. Washing in a dishwasher or by hand with warm soapy is recommended.
Polycarbonate may be scratched if stacked together and such damage is not covered by this guarantee.
The Strahl ‘Da Vinci' range of glassware has a threaded join that should not be unscrewed. Breakage at the point of the thread is not be covered by this guarantee.
How do I care for my Strahl?
Strahl glassware is designed to be virtually unbreakable through the use of an incredibly strong product called polycarbonate. Polycarbonate has some unique properties and requires slightly different handling to standard glassware. Follow these simple steps to ensure your Strahl maintains its crystal clarity:
- Avoid stacking your Strahl Glassware whilst carrying or storing. Polycarbonate products, like diamonds, are incredibly tough so will scratch other polycarbonate products if allowed to rub together.
- Wash your Strahl glassware in warm soapy water either in the dishwasher or by hand to remove residues from juice, milk, stout etc. Sterilising in a glass steriliser only may result in a build up of residue over time.
What can I serve in my Strahl?
The unique properties of Strahl glassware allow you to serve both hot and cold drinks - maintaining the best drinking temperature for longer than glass or ceramic. Please be aware though that the following aniseed based drinks cannot be used with any kind of polycarbonate glassware as they will cause permanent damage: Pernod, Anis, Ricard, Raki, Ouzo. Milky drinks may leave a residue if the glassware is not washed with warm soapy water.
Can Strahl products be used in the Fridge and Freezer?
All Strahl Products are dishwasher and freezer safe, perfect for chilling jugs and glasses or storing pre-made nibbles and desserts making entertaining easy. The complete Strahl range can also be used in the microwave (provided it is not for prolonged times and temperatures do not exceed 100°C).
I have scratches on my Strahl. What can I do?
Some scratching of your Strahl glassware is inevitable and is often proof of how many times traditional glassware would have broken. Minor scratches can be removed by polishing the area with Brasso - wash in warm soapy water to remove any residue before using.
How do I remove the sticky label adhesive?
The best process is to remove the bulk of the label and then use the adhesive on the label to remove the remaining adhesive by dabbing on the affected area. Alternatively a product called De-Solvit is invaluable for removing adhesives from all manner of products, available from most hardware stores.
Is Strahl FDA compliant?
Yes - for all food contact surfaces, materials comply with FDA 21 CFE 177.1520 (olefin polymers) including cc 3.1 for food contact application (polyethylene), 21 CFR 178.1580 (polycarbonate polymers) for food contact applications at up to 100°C.
How do I dispose of my Strahl when I can't use it any more?
All Strahl products are made from fully recyclable polycarbonate. |
